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Dakea Trade Matters

We surveyed 500 tradespeople from across the UK on the biggest issues facing the industry in 2020. From finances to reputation, skills to technology, the results show the pressures the 2.4 million-strong UK trade workforce face on a daily basis. 

Here at Dakea, we’ve got your back. So rather than just tell you what we’ve discovered, over the coming months, we’ll be sharing tools and tips to help you tackle these problems head-on. It’s all part of our commitment to supporting tradespeople like you to grow your business and work smarter. 

All the latest downloads can be found on our dedicated webpage www.tradematters.co.uk

Keep reading to find out more about each of the topics we’ve covered so far

YOU COULD GIVE HUNDREDS OF POUNDS TO THE TAXMAN – OR YOU COULD KEEP IT IN YOUR POCKET!

On average, tradespeople lose £375 each at the end of the financial year all because of missing receipts and admin errors. As a leading provider of affordable, high-quality roof windows, your business is our business so we’ve put together a few finance tools which you can download for free.

Just visit the www.tradematters.co.uk webpage and pop in your details to instantly download:

  • Documents to keep track of your mileage, cash flow and budget
  • A template for invoicing customers
  • Advice for chasing late payments

FINANCES: THE VIEW FROM THE TRADE

UK tradespeople lose £375 each per year
because of missing receipts and admin errors

272,515 have lost money due to an error in
expense logging

322,063 tradespeople have lost money due to an
error in receipt-keeping

The worst regions for average money losses due to poor expense management and receipt-keeping are:
London (£639)
Scotland (£510)
South East (£385)

Tradespeople in the West Midlands are the worst receipt-keepers in the UK, while those in Northern Ireland are the best

Only 41% of tradespeople use digital tools to help with their book keeping

BUILD YOUR BUSINESS BY BUILDING YOUR REPUTATION

Many installers and contractors rely on their good name to keep them in business, however only one third of those working in the trades thinks that their industry has a positive reputation. At Dakea we know that Trade Matters, so we’ve put together some free reputation management guides and templates to help you spread a positive view of your business.

Just visit the www.tradematters.co.uk webpage and pop in your details to instantly download:

  • A customer satisfaction form
  • A recommend to a friend flyer
  • The good supplier checklist

REPUTATION: THE VIEW FROM THE TRADE

35% of installers and local contractors believe the trade industry suffers from a poor reputation

Price undercutting has caused 42% of tradespeople to struggle with client retention

Customers prioritise cost over a better standard of work quality and customer experience according to 63% of the trade industry

Across the UK, installers and local contractors in the East Midlands feel the most threatened by reputational damage

Welsh tradespeople struggle more than others to retain clients when faced with cheaper competitors

Scottish customers are more likely to choose a tradesperson based on price instead of the standard and quality of their work

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