Key Findings:
- Product quality and range are paramount when choosing a roof window supplier
- Expertise and customer service can make or break your experience
- Pricing and value should be balanced with performance and durability
- Reputation and reviews offer insights into real-world experiences
- Sustainability goals and warranty terms indicate long-term commitment
Choosing the right roof window supplier is a critical decision for professionals in the construction and home improvement industries. Whether you’re a housebuilder, installer, distributor, architect, investor, or developer, the supplier you select can significantly impact the success of your projects.
However, making the right choice is often far easier said than done. Here, we’ll explore the key factors to consider when evaluating roof window suppliers, helping you make an informed decision that will benefit both you and your clients in the long run.
What should I look out for in a Roof Window Supplier?
Product Range and Quality: The Foundation of a Great Supplier
When evaluating a roof window supplier, the quality and practicality of their product range should be a top priority. A trusted supplier will offer a well-considered selection that supports a wide variety of project requirements with ease and consistency.
At Dakea, we focus on simplicity. Our range is deliberately streamlined to include the most in-demand styles, opening mechanisms, and glazing options—making it easier for professionals to specify the right product, every time.
Our product range includes both PVC and wooden frames, catering to different aesthetic and practical requirements. For instance, our flat roof windows are ideal for projects with a roof pitch between 5° and 15°, making them suitable for both residential and public buildings. These windows are designed with rain and water management in mind, ensuring they perform well even in challenging weather conditions.
We also offer pitched roof windows, which are perfect for loft conversions and other projects where maximising natural light, fresh air and the amount of ventilation is crucial. Our range includes centre pivot windows, high pivot windows for better views, and conservation windows designed specifically for heritage and listed buildings.
Dakea’s conservation range is ideal for heritage homes.
Expertise and Customer Service: The Backbone of a Reliable Supplier
A reputable roof window supplier should offer more than just different types of quality products. Look for a company that provides exceptional customer service and technical support. This includes easy access to expert advice, installation guides, and prompt responses to queries.
A supplier that values customer relationships will be responsive to queries, provide timely solutions to issues, and offer ongoing support throughout your projects.
At Dakea, we’re committed to supporting our partners throughout their projects. Our team of experts is readily available to answer questions, whether it be on ease of installation, proper ventilation options, noise reduction, etc, and provide guidance. You can reach us easily on (+44) 20 3970 5080, and we also offer a comprehensive FAQs section on our website for quick reference.
We understand that each project has its unique challenges, whether it’s adhering to local building codes, obtaining planning permission, or choosing the right type of window for a specific roof plane. Our team is well-versed in these areas and can provide valuable insights to help you navigate these considerations.
Pricing and Value: Balancing Cost and Quality
While cost is always a careful consideration, it’s important to look beyond the initial price tag and consider the long-term value offered by a supplier. This includes factors such as energy efficiency savings, easy cleaning, durability, and warranty terms.
Also, consider any additional financial incentives or reward programs that the supplier might offer. These can provide extra value and help build a long-term partnership.
At Dakea, we’re proud to offer exceptional value, with prices typically 20% lower than rival companies. This cost efficiency comes from our streamlined production process and supply chain, without compromising on quality. We believe in making quality affordable, which is why we offer several financial incentives.
For instance, you can now claim VELUX Rewards on every Dakea product you buy. This is because Dakea and VELUX form part of the VKR group, allowing you to use VELUX blinds and accessories on Dakea roof windows and vice versa. This compatibility offers great flexibility and cost-effectiveness for your projects.
Reputation and Reviews: The Voice of Experience
In the digital age, it’s easier than ever to research a supplier’s reputation. Customer reviews and ratings can provide valuable insights into a company’s products and service quality.
At Dakea, we’re proud of our reputation in the industry. We have an average rating of 4.95 stars at the time of posting, reflecting our commitment to quality products and excellent customer service. We encourage potential customers to read through our reviews to get a sense of the experiences others have had with our products and services.
Sustainability Goals: Looking to the Future
In today’s world, sustainability is more important than ever. A responsible roof window supplier should have clear sustainability goals and be taking active steps to reduce their environmental impact.
At Dakea, we’re committed to sustainability. We’ve set ambitious targets to reduce emissions from our operations and our value chain. We’re aiming to reduce emissions from our own operations by 100% by transitioning to renewable power sources and switching to an electric car fleet. We’re also working to reduce CO2 emissions from our value chain by 50% through partnerships to source lower carbon materials.
We’re also making changes to our packaging, switching to zero plastic and 100% recyclable packaging for all product groups. This change alone is saving approximately 9 tonnes of plastic and over 2 tonnes of aluminium per year.
Warranty and Guarantees: Peace of Mind for the Long Term
A strong warranty is a sign of a supplier’s confidence in their products. It’s a great way to provide peace of mind for customers, knowing they’re protected against potential issues.
At Dakea, we stand behind our products with our Next 20 Guarantee. This is a 20-year, houseowner to houseowner transferable guarantee. It demonstrates our confidence in the quality and durability of our roof windows and provides our customers with long-term peace of mind.
Who Are Dakea?
With over 80 years of experience in roof window manufacturing under the Velux Group, we’ve honed our expertise to deliver products that meet the highest standards of quality and performance.
Our Products
Our product range includes a wide variety of options to suit different project needs. We offer pitched roof windows, ideal for loft conversions and attic renovations, as well as flat roof windows perfect for modern extensions or commercial buildings.
Our range also includes skylights, blinds, and flashing and installation accessories, providing solutions for every type of roof and architectural style. We understand that different projects have different requirements, which is why we offer both PVC and wooden frame options. Our white PVC windows are perfect for areas with high humidity, while our wooden frames offer a traditional aesthetic that’s particularly suited to conservation areas or period properties.
Our Product Features
Better energy efficiency is at the heart of our product design. Our windows feature advanced glazing technologies, including double and triple glazing options, to minimise heat loss and reduce energy bills. Many of our windows also incorporate solar heat gain control, helping to maintain comfortable temperatures all year-round.
We’ve also embraced modern technology to upgrade the functionality of our windows to stand out in the ever-changing market. Our Azure Electric flat roof window is available with remote control operation as an example, allowing for easy opening and closing at the touch of a button.
Our windows are designed with both aesthetics and practicality in mind. The outer pane is toughened to withstand harsh weather conditions, while the laminated inner pane provides added safety. This attention to detail extends to our flat glass options, which provide a sleek, modern look without sacrificing performance.
Whether you’re working on residential projects or commercial buildings, we have a good choice to meet your needs. From living rooms to offices, our windows can transform any space, bringing in natural light and fresh air while improving energy efficiency.
Dakea’s openable flat roof windows feature advanced rain sensors.
Get in Touch with Dakea
We’re here to support you in your projects, whether you’re a builder, installer, architect, or developer. Our team of experts is always ready to assist you with product selection, technical queries, or any other questions you might have.
You can reach us on (+44) 20 3970 5080, or visit our website for more information about our products and services. We also have a comprehensive FAQ section that addresses many common queries.
Choose Dakea for your next project and experience the difference that quality, affordability, and excellent service can make. Let’s work together to create brighter, more comfortable, and more energy-efficient spaces for your clients.
