FINANCES: THE VIEW FROM THE TRADE
UK tradespeople lose £375 each per year
because of missing receipts and admin errors
272,515 have lost money due to an error in
expense logging
322,063 tradespeople have lost money due to an
error in receipt-keeping
The worst regions for average money losses due to poor expense management and receipt-keeping are:
London (£639)
Scotland (£510)
South East (£385)
Tradespeople in the West Midlands are the worst receipt-keepers in the UK, while those in Northern Ireland are the best
Only 41% of tradespeople use digital tools to help with their book keeping
BUILD YOUR BUSINESS BY BUILDING YOUR REPUTATION
Many installers and contractors rely on their good name to keep them in business, however only one third of those working in the trades thinks that their industry has a positive reputation. At Dakea we know that Trade Matters, so we’ve put together some free reputation management guides and templates to help you spread a positive view of your business.
Just visit the www.tradematters.co.uk webpage and pop in your details to instantly download:
- A customer satisfaction form
- A recommend to a friend flyer
- The good supplier checklist
REPUTATION: THE VIEW FROM THE TRADE
35% of installers and local contractors believe the trade industry suffers from a poor reputation
Price undercutting has caused 42% of tradespeople to struggle with client retention
Customers prioritise cost over a better standard of work quality and customer experience according to 63% of the trade industry
Across the UK, installers and local contractors in the East Midlands feel the most threatened by reputational damage
Welsh tradespeople struggle more than others to retain clients when faced with cheaper competitors
Scottish customers are more likely to choose a tradesperson based on price instead of the standard and quality of their work
